Privacy Policy
Last updated: 1 August 2026
WebEz (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it and how we keep it safe. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
The information we collect
We only collect information we genuinely need to provide our services. This may include:
- Information you give us — when you use our quote form, email us or call us: your name, business name, email address, phone number and any details you share about your project.
- Website hosting information — if we host or manage your website, we may have access to the content and data on that site in order to keep it running and up to date.
- Basic technical information — like most websites, our server may automatically record standard details such as your IP address, browser type and the pages you visit, to keep the site secure and working properly.
How we use your information
We use the information we collect only to:
- respond to your enquiries and prepare quotes;
- design, build, host, maintain and support your website;
- communicate with you about your project or the services we provide;
- keep our website and services secure; and
- meet our legal and record-keeping obligations.
We do not share your information
We do not sell, rent or trade your personal information, and we do not share it with third parties for their own marketing or any other purpose.
The only exceptions are practical ones needed to run our business honestly and lawfully: we may use trusted providers purely to operate our own services — for example, to deliver enquiry emails from our contact form or to host a website — and only to the extent needed to provide our services to you. These providers are not permitted to use your information for anything else. We may also disclose information if we are required to by law.
How we protect your information
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access, including secure (SSL) connections and sensible access controls. No method of transmission or storage is ever completely secure, but we work to keep your information safe.
How long we keep it
We keep personal information only for as long as we need it for the purpose it was collected, or as required to meet our legal obligations. When it is no longer needed, we take reasonable steps to securely delete or de-identify it.
Accessing or correcting your information
You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Just get in touch using the details below and we’ll help.
Cookies and tracking
Our website does not use advertising or third-party tracking cookies. If this changes in the future — for example, if we add website analytics — we’ll update this policy first.
Links to other websites
Our website may link to other sites (such as Google). We are not responsible for the privacy practices of those sites, so we encourage you to read their privacy policies.
Changes to this policy
We may update this policy from time to time. Any changes will appear on this page with a new “last updated” date.
Contact us
If you have any questions about this policy or your personal information, please contact us:
- Phone: 0480 096 977
- Online: the contact form on our website
- Post: 21 Halifax Close, Palmerston, ACT 2913
WebEz — ABN 33 682 074 341.